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Support Services Administrator


Job Highlights

Application Deadline: Tuesday, 7th April 2026 @ 12 Noon
Location: Bury
Contract Type: Full Time
Remuneration: Early Break Salary Point 1: £25,211.68. FTE 37 hours per week.
Interview Date: Tuesday, 14th April 2026

Key Focus

To offer front-line support to clients, external stakeholders and workers. Responding to enquiries and requests in an effective manner in line with all procedures and standards. To undertake data inputting/analysis activities and provide general administrative and clerical support to the management and worker teams.

Key Deliverables

  • To undertake reception duties and act as first point of contact for the service when dealing with clients, professionals and workers via email, face to face or over the telephone

  • Maintain and operate filing and other record systems to meet service needs and work within organisational policies and procedures

  • Process post in an effective and timely manner and liaise with Support Services team in relation to this

  • Produce and process all documentation resulting from client enquiries/conversations in an accurate and timely manner and ensure that the information passes to workers responsible for these activities

  • Develop and maintain all required skills, including a good working experience of relevant software tools and systems, to facilitate the efficient delivery of work activities

  • To prepare and minute agreed meetings as part of role across the service

  •  Support the work of the Management Team where necessary, thereby enabling the team to improve its capability, to operate efficiently and to maximise its performance

  • Organise own work, typically within defined cycles of activity and to clear deadlines

  • Understand the theoretical model upon which the Early Break service is based and work within the person-centred approach in relationships with internal and external stakeholders

  • Provide the necessary administrative support to organise service events

  • Attend monthly Support Service meetings & monthly PDP meetings with Line Manager

  • Undertake any other duties as directed by, and negotiated with, the Area Manager/Line Manager

Job Description / Person Specification

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Emotional Health & Wellbeing Worker (RISE)