Emotional Health and Wellbeing
RISE
Emotional Wellbeing Support in Bury
What is RISE?
RISE (Resilience, Information, Support and Empowerment) is an emotional health and wellbeing service delivered by Early Break for children and young people aged 5–17 living in Bury.
RISE is designed to support young people who may be experiencing difficulties such as anxiety, low mood, emotional regulation challenges, stress, or worries that are starting to affect daily life at home, school, or with friends.
Our aim is to offer early, preventative support at the right time, helping young people better understand their feelings and develop strategies to manage them. RISE is not a crisis service, but a planned, supportive intervention focused on emotional wellbeing.
“I felt more comfortable speaking to someone in person. RISE made it feel easy to open up.”
How RISE Works Now (Important Update)
RISE in Bury now operates on a booking-only assessment model.
This change allows us to make sure that:
Families speak directly to a practitioner
Assessments are offered to young people who are most suitable for the service
Appointments are used effectively and fairly
Drop-ins are no longer available. All RISE assessments must be booked via the RISE phone line 0161 4660 200.
Booking an Assessment: Step by Step
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📞 RISE Phone Line 0161 4660 200
🗓 Mondays only
🕘 9:00 am – 4:00 pm (or until all assessment slots are filled)
When you call, you will speak directly with a RISE practitioner. This is not an admin call and cannot be handled by the main office team.
Please do not contact the Early Break main office number to book a RISE assessment, as the support team cannot access the booking system or assess suitability.
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During the call, the practitioner will:
complete a booking form with you
gather general information about the young person
talk through the emotional or wellbeing difficulties being experienced
explain clearly what RISE can and cannot support with
This conversation helps us decide whether RISE is the most appropriate service.
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There are two possible outcomes:
If RISE is not suitable
an assessment will not be booked
the practitioner will provide information, advice and signposting to other support services available in Bury
If RISE is suitable
an assessment will be booked within the same week
the appointment day and time will be agreed with you during the call
we can offer appointments up to 5:00pm if needed
The RISE Assessment
Where Assessments Take Place
Assessments are currently held at one of our two Bury locations:
Streetwise Building
Castle Buildings (Early Break Head Office)
You will receive full location details by email after booking.
After the Appointment
After both the booking call and the assessment, you will receive an automated email containing:
appointment confirmation and location details
assessment outcome information
contact numbers should you need them
This helps ensure you always have the right information at hand.
What Happens During the Assessment
The assessment lasts approximately one hour
It will be completed by the same practitioner you spoke to during the booking call
A range of emotional wellbeing assessments will be used to better understand your child’s needs
The session is supportive, child-focused, and age-appropriate
At the end of the assessment, the practitioner will explain:
what support they recommend
which service is most appropriate for your child
what the next steps will be
Your child will then be added to the relevant waiting list and contacted when they reach the top.
Looking Ahead
This booking-only model is Phase One.
Over the next few months, we will be reviewing:
number of assessment slots available
whether phone line opening times can be expanded
overall accessibility of the service
We welcome feedback from young people and families to help shape future improvements.
Is RISE a Crisis Service?
No. RISE is not a crisis service.
If a young person is at immediate risk or needs urgent support:
call 999
or attend your local A&E
Please do not contact the RISE phone line or the main office in an emergency.
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The RISE phone line must not be used by professionals for consultation
This ensures families can access booking slots
The phone line will close once all slots are filled
Professionals, schools, and other agencies with general enquiries should:
Contact the Early Break main office by phone or email
RISE assessments can only be booked via the RISE phone line 0161 4660 200
Book a RISE Assessment in Bury
Call the RISE phone line on Mondays, 9:00 am - 4:00 pm
Speak directly with a practitioner to discuss suitability and, if appropriate, book an assessment.
Where to find RISE
Streetwise, 3 Wash Lane, Bury, BL9 6AS, or
Second Floor, 5-10 Castle Buildings, Market Place, Bury, BL9 0LD
Click the map pin for directions, or watch this guided video
RISE FAQ’s
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RISE supports:
children and young people aged 5–17
who live in Bury
who are experiencing emotional wellbeing difficulties that are not crisis-level
RISE is a voluntary service. Young people are encouraged to engage at their own pace.
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No. RISE assessments are booked by phone only via the RISE phone line 0161 4660 200
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Anything that’s affecting your wellbeing, emotions, relationships, school, bereavement, or things you’re finding hard to manage.
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To help the assessment run smoothly:
young people should attend with one adult
we can accommodate two adults if needed
please do not bring other children to the appointment
they cannot be left unsupervised
they should not attend the assessment session
These arrangements allow us to give your child our full attention.
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No. Families must contact the RISE phone line directly.
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The phone line will close once all slots are filled. You can try again the following Monday.
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After assessment, your child may be placed on a waiting list for the recommended service.
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Yes. Appointments can be offered up to 5:00 pm.
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The assessment is completed by the same practitioner who handled your booking call.
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You can stay connected to Early Break in various ways listed below:
Join our mailing list (we send out the occasional updates (nothing spammy) directly to your inbox)
Follow our social media accounts
Read our blog
Take part in our research
Undergo our training courses
Donate to the wellbeing fund
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If you or someone you know needs urgent help, you can access our list of emergency and useful helpline numbers by clicking the Get Help Now.
This will open a quick-reference popup with 24/7 services and support lines for mental health, safeguarding, substance use, and crisis care.
From the Blog
Here’s a selection of articles from the blog related to our Emotional Health & Wellbeing services.
